Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General Inquiries

Catch-all for any questions or issues not covered by the more specific departments.

 Pre-Sales & Upgrades

Prospective customers and current clients who want to add or upgrade services.

 Billing & Payments

Financial-related requests and issues.

 Technical Support

Day-to-day technical troubleshooting

 Abuse & Security

DDoS/attack reports, griefing or unauthorized server access, DMCA issues, offensive behavior that violates hosting rules.

 Cancellation & Account Closure

Final bills, transferring server data before closure, confirming account removal.